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When banks issue their defrauded customers refunds and successfully identify the perpetrators, fraud victims are 60% more likely to stick with their bank than customers that didn’t experience any fraud.But if customers get their stolen...

“Sex sells” has been a mantra in marketing for decades. As researchers who study consumer behavior, we’ve seen plenty of evidence to support it: Attractive models and spokespeople have been shown to reliably grab attention,...

Every few years since 1953, the Chinese government has unveiled a new master strategy for its economy: the all-important five-year plan.For the most part, these blueprints have been geared at spurring growth and unity as...

It’s no secret that as a result of constant economic and societal upheaval over the past two decades, many young people today are feeling lost, scared, anxious, and most of all, lacking hope for the future. In a wide-ranging...

Ride-hailing firm Grab will roll-out robobuses in its home city of Singapore in early 2026, building on its large investment in autonomous vehicle technologies.Grab co-founder and CEO Anthony Tan made the announcement Tuesday during the company’s quarterly earnings, covering...

Palantir reported a third-quarter earnings beat this week, and during his victory lap, CEO Alex Karp provided a window into the values that drive him and his company despite what he frames as outside noise.The software platform reported $1.18...

This holiday season, a new obsession is sweeping through American homes: the “Ralph Lauren Christmas.” But it’s not just luxury shoppers and Manhattan brownstones getting swept up in visions of tartan, velvet, and brass candlesticks. Instead, millions of budget-minded...

Welcome to Eye on AI, with AI reporter Sharon Goldman in for Jeremy Kahn, who is traveling. In this edition…a new open-source AI platform helps nonprofits and public agencies track a changing planet…Getty Images narrowly wins, but mostly loses...

When fewer people belong to unions and unions have less power, the impact goes beyond wages and job security. Those changes can hurt public health and make people more unhappy.We’re economists who research labor and...

On Nov. 11 each year, a curious holiday takes over China. What began among Nanjing University students in the 1990s as a tongue-in-cheek counter to Valentine’s Day has exploded into the world’s largest shopping event:...