Gadgets

Jane WakefieldTechnology reporterGetty ImagesFiona Coleman runs QStory, a firm which is using AI to offer human call centre workers more flexibility in their shift patterns. Its customers include eBay and NatWest.While she sees the value in AI improving working...

The government is facing questions over whether the system at the heart of its plans for digital ID can be trusted to keep people's personal data secure.Digital ID will be made available to all UK citizens and legal residents...

Zoe KleinmanTechnology editorGetty ImagesVirgin Media O2 is set to become the first mobile network operator to offer UK customers automatic connectivity via satellite in places without phone signal.O2 Satellite will be an optional service due to launch in the...

Imran Rahman-Jones,Technology reporter and Lily Jamali,North America Technology correspondentGetty ImagesWebsites for Heathrow, NatWest and Minecraft returned to service late on Wednesday after experiencing problems amid a global Microsoft outage.Outage tracker Downdetector showed thousands of reports of issues with a...

Imran Rahman-JonesTechnology reporterGetty ImagesBut raising money the internet's traditional way - advertising - might be a risk."OpenAI may be tempted to show ads to recoup costs and turn a profit, but it also must deliver a good user experience...

Kate Whannelpolitical reporterGetty ImagesTech giants including Apple, Samsung and Google are not doing enough to stop mobile phone thefts, MPs on the Science, Innovation and Technology Committee have said. In a letter to the Home Secretary Shabana Mahmood, committee...

Chris VallanceSenior Technology ReporterGetty ImagesApple could be forced to pay up to £1.5bn in damages after losing a collective legal action court case brought on behalf of 36 million UK iPhone and iPad users, both consumers and businesses.The Competition...

Zoe KleinmanTechnology editorGetty ImagesThe government says its controversial digital ID scheme will not be applied retrospectively, with UK workers only needing it when they apply for a job after its proposed introduction by 2028.Announcing the plans in September, Sir...

Lily JamaliNorth America technology correspondentAmazonAmazon has unveiled a prototype of artificial intelligence-powered smart glasses designed to be used by its delivery drivers.The "Amelia" glasses include a camera and built-in display, and pairs with a waistcoat with a button drivers...

Imran Rahman-JonesTechnology reporterPA MediaApple may have to allow rivals to operate their own app stores on iPhones in the UK, after a ruling from the competition regulator. This would be a significant change to Apple's infamous "closed system" where...